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Oracle Fusion

Guidance note: Charge account not visible on requisition screen

Users may be experiencing issues amending the account code on new orders since an Oracle update over the weekend. This has been reported to Oracle, who are currently working on a fix for the issue.

In the meantime, the workaround below can be used to allow changes to be made to the account code.

Step 1. Create a new charge account in Preferences.

Click on the Preferences icon at top right of the Self-Service Procurement page

Preferences screenshot from Oracle Fusion

 

Delete any existing Charge Accounts and add them in again. If none exist, add a new charge account and use a name for the account of your choice. 

Create a new charge account in Preferences - screenshot from Fusion

 

Step 2. Update account code on the requisition

The account code will now appear in the Enter charge account number field on your requisition, which can be edited.

Charge account screenshot from Fusion

 

 

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