Stage 2

If you have been unable to suggest a remedy, or the employee is dissatisfied with the reply and wishes to pursue the grievance further, the matter should be reported to the local representative of the employee's trade union.  

The representative will then raise the matter with the Head of Service (or nominated Officer) in the presence of the aggrieved employee.  If an employee is not a member of a trade union, they will be allowed to make representations personally to the Head of Service (or nominated Officer) and bring a companion.

An employee triggering Stage 2 of the process is required to complete the grievance appeal form (PER/GP/1/2015). The employee and trade union representative should keep a copy.

The Head of Service (or nominated Officer) should arrange a meeting with the parties concerned and if requested, the appropriate official of the trade union as determined by the trade union themselves.

The meeting will be arranged (but not necessarily take place) within 5 working days, and a written reply will be made as soon as possible, but in any event, within 5 working days of such a meeting taking place.