Communications and Strategy

Communications and Strategy provides services that help us communicate with residents and employees, work with communities, improve services and prepare for emergencies.

Based within the Chief Executive's Office, the team supports the council through communications, community engagement, research and improvement, and resilience planning.

Communications

Help with communications and digital content

The Communications Team (Advertising, Digital, Graphics, PR and Printing) provides information and communication services for residents and employees.

Our services include:

• advertising
• bulk email service for the council and partners
• filming and video production
• graphic design
• media relations
• photography
• printing services, including confidential scanning and shredding and sending mail
• social media management
• website and intranet content

We help ensure information is accurate, timely and consistent across our communication channels.

Community engagement

Working with communities and partners

The Community Engagement Team works with community groups, public sector organisations and third sector partners to help improve outcomes across South Lanarkshire.

We:

• support joint working between partner organisations
• help services and community groups make connections and share information
• support the Community Planning Partnership
• help develop and deliver community and neighbourhood plans
• work with communities to address local challenges and inequalities
• support community empowerment initiatives
• provide advice on Community Asset Transfers

Our work helps bring together organisations and communities to improve the lives and prospects of people across South Lanarkshire.

Research and improvement

Supporting planning and service improvement

The Research and Improvement Team helps us plan, measure and improve our services.

This includes:

• corporate planning
• performance reporting
• service improvement activity
• monitoring and reporting on Best Value responsibilities
• supporting the development and review of the Council Plan
• analysing local and national data to inform decision-making

This work helps us understand how services are performing and where improvements can be made.

Resilience

Preparing for emergencies and disruptions

The Resilience Team helps ensure we are prepared to respond to emergencies and major disruptions.

The team:

• develops and reviews business continuity plans
• coordinates emergency planning arrangements
• takes part in training and emergency exercises
• works with emergency services and partner organisations
• represents the council on local and regional resilience groups

This work helps protect essential services and supports an effective response during emergencies.