Performance Management

There may come a point in time when you are experiencing performance issues at work.  It is essential that you and your manager remedy any problems at the earliest opportunity.

Your manager will meet with you to discuss any issues that they may have.  Having established the issue(s) you and your manager should agree an improvement plan.

Having agreed the plan, you will receive a detailed explanation of the improvements required to achieve the set performance standards. This should include written details of the issue, the support that will be provided and agreed dates for review. You should also be informed that a continued failure to achieve an acceptable level of performance and subsequently sustain that performance may lead to a formal process being initiated which could lead to dismissal.

During the period of the improvement plan, you and your manager will meet on agreed scheduled dates.  At the end of the agreed allocated time for improvement, there will be a final meeting between you and your manager.

The outcome of this meeting will determine whether you:

• achieved the performance improvements required;
• has not reached the required standard in full, but has shown a strong commitment to improve;
• has not achieved the performance improvements required.

If you have not achieved the performance improvements required, your manager will follow the incapability procedures.