Benefits procedures - CTR

• Universal Credit briefing notes for use by Benefits and Revenue staff
• Assessing capital for Council Tax Reduction (DOCX size: 201.01 KB)


• Assessing capital value of property for Council Tax Reduction (DOCX size: 356.18 KB)


• Atlas (DOCX size: 5.81 MB)


• Backdates and revisions (DOCX size: 425.26 KB)


• Calculating Council Tax Reduction (DOCX size: 166.41 KB)


• Change in circumstances (DOC size: 8.11 MB)


• Change of address within SLC (DOC size: 2.93 MB)


• Council Tax Reduction Review and Appeal process (DOCX size: 42.32 KB)


• CTR adjustments (DOCX size: 323.58 KB)


• CTR reviews (DOCX size: 210.04 KB)


• Date of claim and start date for HBCTR (DOCX size: 232.95 KB)


• Earnings calculations for HBCTR (DOC size: 2.12 MB)


• Earnings calculations FAQs (DOC size: 44 KB)


• Effective date of change for HBCTR (DOC size: 238 KB)


• Fleeing violence for HBCTR (DOC size: 1.86 MB)


• Foster and kinship carers (DOCX size: 268.01 KB)


• Identifying a change in earnings (DOC size: 105.5 KB)


• Non Dependants and Universal Credit (DOCX size: 685.73 KB)


• Notification of a change for HBCTR (DOCX size: 40.7 KB)


• One and two home payment - CTR (DOCX size: 75.06 KB)


• Receipt dates for HBCTR (DOCX size: 288.38 KB)


• Reconsiderations and appeals (DOCX size: 196.24 KB)


• Second adult reduction (DOCX size: 589.72 KB)


• Self employed earners (DOCX size: 1014.15 KB)


• Student income for HBCTR (DOCX size: 1.02 MB)


• Suspicion of fraud and referrals (DOCX size: 101.53 KB)


• Temporary absence from home - CTR (DOCX size: 700.17 KB)


• UC changes and CTR (DOCX size: 6.15 MB)


• UC new claims for CTR (DOCX size: 7.09 MB)


• UC nil awards for CTR (DOCX size: 216.35 KB)


• UC Overview (DOCX size: 220.67 KB)


• UC Terminations and CTR (DOCX size: 605.54 KB)


• UCDS Exceptions (DOC size: 41 KB)


• Verifying UC using Searchlight (DOCX size: 680.58 KB)


• Verifying a Council Tax Reduction claim (DOC size: 188.5 KB)